After being in a bad car accident last year, a lot of things has changed for me. The accident caused several discs in my back to become dislocated, which causes me severe pain. Some days are worst than other, but I am getting better every day. After the accident, I was unable to return to work, because it would cause me too much pain to sit all day. My employers were nice enough to let me work out of my home with the help of Customer Support Software. I am enjoying this so much that I do not know if I ever want to go back in the office.